Terms of Service

LENGTH OF MOVE – all online estimates are approximate, and not guaranteed. We base them on our aggregate experience serving the similar households. Every move is unique in nature, and therefore we do not provide flat-rate estimates. Factors such as presence of stairs or elevators, distance from the residence to the truck parking area, driving time, etc. affect the service time.

SERVICE MINIMUMS – must be met in order to reserve a move. We reserve local jobs with 3 hours minimum requirement on most sub-peak days. 4 Hours are required on Saturday mornings, certain remote cities, and certain peak-days.

DOUBLE DRIVING TIME – licensed and insured moving companies in State of California charge double driving time between pick-up and drop-off locations. It is a fee regulated by California Public Utilities Commission. For more information you may read Maximum Rate Tariff (Item 36, page 9), which outlines regulations for licensed moving companies in State of California. It is available for viewing on CPUC website free of charge. Additionally, you may read information provided on our website.

PAYMENT METHOD – We accept cash or credit/debit cards. We do not accept personal, business, or cashier’s checks. Hourly rate continues until we are paid in full, so being ready will save you money. The client or a significant other must be present during the move and final inspection. The primary card holder must be present to sign the receipt on the credit card slip.

HOUSEHOLD APPLIANCES - We are not an appliance service company. We can reconnect and disconnect appliances, but we do not provide or carry liability coverage for re-connection of water and gas lines, pipes, and faucets. In the event when customers insist on re-connection of such lines, it is customers' responsibility to ensure that lines of washers, dryers, refrigerators and faucets are connected properly to avoid accidents. Additionally, we do not cover any mechanical derangement of appliances while transporting, unless external physical damage is caused by our movers.

PACKING SERVICES – Our movers will pack all items that are not being packed by the owner if desired. Plastic wrap and tape are always free, but materials such as boxes, packing paper, and bubble wrap are optional to purchase.

PARKING TICKETS - parking to be arranged by the customer. Tickets accrued due to the absence of parking permits and lack of adequate parking are to be paid by the customer.

WALLS and HARDWOOD FLOORS - Our movers will move heavy and bulky items such as Gun Safes, Appliances, Refrigerators and pianos, as long as it can be performed safely. Additionally, we are frequently asked to move oversize furniture in narrow and tight hallways. Unfortunately, damage may result to floor and wall surfaces. If you wish to take this risk Moving Company will not be responsible for damage.

PLANTS - Our movers can move home and garden potted plants. We will protect and guard them to best of our abilities, however due to their fragile nature we cannot guarantee their intact arrival. Please note that heavy and bulky potted plants are subject to "heavy item fee".

EXTRA CHARGES - Applicable charges are for: packing materials such regular boxes, packing paper, bubble wrap (except for tape and plastic wrap), heavy and bulky items such as, pianos, gun safes, etc., overnight and in-transit storage, double the driving time, and tolls.

TV MOUNTS - We can remove your wall mounted TVs, mirrors, and artwork, but cannot mount them at the new location. Please consider hiring licensed building contractor or a handymen for such projects.

FLAT TVs - We will apply maximum safety precautions while transporting your LED and LCD TVs, however require testing the TVs before and after the move. Please allow few minutes of your moving time to inspect and test the TVs prior to movers departure.

CPUC BOOKLET – I acknowledge that I will familiarize myself with “Important information for Persons Moving Household Goods” booklet. This informational booklet is prepared by CPUC for customers to explain the details of moving process and your consumer rights in the State of California.

PAYMENT METHOD – We accept cash or credit/debit cards. We do not accept personal, business, or cashier’s checks. Hourly rate continues until we are paid in full, so being ready will save you money. The client or a significant other must be present during the move and final inspection. Primary card holder must be present to sign the receipt on the credit card slip and have a government issued photo ID/DL matching the credit card.


Moves a Year


Gun Safes Moved


Happy Customers



What Makes Spark Movers Different?

We've built our company with focus on age-old traditions of service excellence, responsibility and accountability.

affordable movers
Upfront Pricing

With competitive rates, free wrapping supplies, and no hidden charges, it's little wonder we're the top movers in Pasadena.

professional movers
Expert Movers

Each of our moving crew members is efficient and well-trained with a focus on safety, respect, and first-class customer service.

reliable movers
Reliable Service

We are dedicated to each and all of our customers, and once you reserve a move with us, rest assured we will arrive on time.

licensed movers
Licensed Movers

We are a licensed and insured company, giving you protection and peace of mind. We take pride in our solid reputation!

local movers
Local Movers

We are based in Pasadena and employ locals who know the area, so we can assure you your crew will be punctual and reliable.

friendly movers
Dedicated Service

Our fabulous office staff is readily available to answer all of the questions and concerns pertaining your upcoming move.

Call us at (626) 515-5505 or use the online form to get a quote

Wonder what's included in the price?

Most of the necessary moving supplies are included in our hourly rates, leaving no space for the hidden fees

moving truck
Moving Truck

We use 20ft and 26ft trucks and they're all liftgate-enabled

Skilled movers
Skilled Movers

Your assigned crew will work hard to ensure a seamless move

Moving Dollies
Moving Equipment

We've got it all: straps, dollies, hand trucks, and speedpacks

moving blankets
Moving Blankets

You'll get 30-50 moving blankets to prevent furniture damage

free plastic wrap
Shrink Wrap

You won't pay any extra for packing tape or plastic shrink wrap

wardrobe boxes
Wardrobe Boxes

We include 4-8 wardrobe boxes in the cost of every single move

Power Tools

With the right hand tools, disassembling IKEA furniture is easy

Fuel and Miliage

We don't add fees for truck, fuel, or mileage like others

moving insurance
Basic Insurance

Basic insurance is included with each of the order

What Our Customers Are Saying

We will work hard, and make sure that you are 100% satisfied!

Our Location

Spark Movers

159 N Marengo Ave,

Pasadena, CA 91101

Quick Contacts

Phone: (626) 515-5505

Fax: (626) 515-5515


Office Hours

Mon-Fri: 8AM - 6:00PM

Saturday: 8AM - 5:00PM

Sunday: 8AM - 4:00PM